Error E13 in Electrolux washing machine

Error E13 in Electrolux washing machine

How to eliminate error E13 in electrolux washing machine?

Description

Error: E13. Description: There was a leak. The liquid entered the drip tray. On some models this appears as a leakage detection problem (Aguotop device activated).

Causes

• Water leak from hoses, connections, door seal, detergent drawer or internal components.
• Water accumulated in the drip tray or base, activating the leak sensor (Aguotop).
• Faulty or stuck sensor/switch at the bottom of the machine.

Solutions

Follow these steps in order to clear the error and repair the fault:

1. Check for visible leaks. Inspect hoses, inlet and drain connections, door seal and detergent drawer for water.
2. Verify water in the drip tray. Make sure the liquid has actually entered the pan or base and note the source.
3. Remove and dry any water from the drip tray and surrounding area. Allow the appliance to dry thoroughly.
4. Find and repair the leak. Fix or replace the leaking hose, seal or component. Seal any points of escape.
5. Check the leak sensor/switch. Inspect the device/switch at the bottom of the washing machine (Aguotop). Ensure it is dry, correctly positioned and functions freely.
6. Reset and test. After drying and repairing, reset the machine and run a short cycle to confirm the error does not return.

Step-by-step checklist

• Turn off and unplug the appliance before accessing the base or electrical parts.
• Empty water from the drip tray with a sponge or towel.
• Replace damaged hoses or seals.
• If the sensor is damaged or stuck, consider replacing it.
• If uncertain, stop and contact a qualified technician.

Applies also to Electrolux dryers

On electrolux dryers error E13 usually means the same: leakage detection problem (Aguotop device activated). The recommended actions are the same: check for leaks, dry the drip tray, check the device switch at the bottom, and seal/repair the leak.

More tips

If you cannot solve the error yourself, we recommend contacting the technical or specialist service (Electrolux service or an authorized repair technician). The technical staff will be happy to advise and help you solve the problem.

Other error codes in Electrolux washing machine

Check your model’s manual or the manufacturer’s support for a full list of error codes and specific troubleshooting steps for your appliance.