Error DE in LG washing machine

How to delete the DE error on an LG washing machine

The DE error on an LG washing machine indicates a door closure problem involving the door lock or door-lock system (blocapuertas). The washing machine detects that the door is not closed or locked correctly and may prevent the programme from starting or continuing.

DE error: description and cause

Solutions for the DE error

1. Open and close the door again.

   Open the washing machine door fully and then close it firmly again. Check that the door is properly aligned and that nothing is preventing it from closing. Once the door is closed, try starting the washing programme again.

2. Check the door-lock connections and operation.

   Check the connections and check the operation of the door lock (blocapuertas). The door-lock system must be correctly connected and must operate properly for the washing machine to start.

3. Check the electronic board.

   Check that there is no burned component or burned track on the electronic plate. A damaged component or track on the electronic board can prevent the door-lock system from being correctly detected.

Safety before checking the washing machine

Before checking the door-lock connections or the electronic plate, disconnect the washing machine from the electrical supply. Do not work on the appliance while it is connected. If you cannot safely access or check the door-lock system and the electronic board, contact a qualified technical service.

When the DE error does not disappear

If the DE error continues after opening and closing the door again, the problem may require a more detailed inspection of the door-lock system, its connections, or the electronic board. If a burned component or track is found on the electronic plate, the appliance should be checked by a specialist.

SE error in an LG washing machine

The SE error in an LG washing machine indicates a motor tachometer problem. The tachometer monitors the motor’s operation and provides information needed to control the motor and drum. If the washing machine cannot correctly receive this information, it may display the SE error.

SE error: description and cause

Solutions for the SE error

1. Check the engine tachometer connections and check its status.

   Inspect the motor tachometer connections and check their condition. The connections must be correctly fitted and the tachometer must be in good working order so that the washing machine can detect the motor’s operation.

2. Check that the drum or motor is not blocked.

   Check that the drum or the motor are not blocked. A blockage can prevent the motor from operating correctly and can cause the washing machine to display the SE error.

When the SE error does not disappear

If the SE error remains after checking the engine tachometer connections and confirming that the drum and motor are not blocked, the washing machine may need a more detailed diagnosis by a technical or specialist service. Disconnect the appliance before carrying out any inspection and do not continue using it if the motor or drum appears to be blocked.

More tips

LG offers exceptional customer service, and if you cannot solve the problem with your washing machine, we recommend that you contact them to obtain technical assistance. They offer a personalized service and are willing to help you solve any problem you may have.

If you fail to solve the problem of your LG washing machine, we recommend that you contact a technical or specialist service. They can help you diagnose the problem and offer you the best solution. They can also offer advice on how to avoid problems in the future.

When contacting technical assistance, provide the exact error code shown by the washing machine, such as DE or SE, and describe the checks that have already been carried out. This can help the technician identify whether the problem is related to the door-lock system, the motor tachometer, the drum, the motor, the connections, or the electronic board.

Other error codes in LG washing machines

See other error codes and possible solutions for LG washing machines:

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