Boiler
Sime boiler errors and error codes: complete guide
Table of faults, causes and solutions to understand the most common alerts in Sime boilers without wasting time.
The screen of a Sime boiler does not show warnings at random: when a code appears, it is pointing to a specific anomaly in temperature, ignition, pressure, ventilation, or water circulation. Reading that message precisely makes it possible to distinguish a one-off lockout from a real fault and avoids unnecessary resets that, in many cases, only delay the diagnosis.
If you have a problem with your boiler, you can use our free error code finder. From there you will be able to find out and solve all errors easily and effectively.
How Sime interprets the most common faults
In Sime’s domestic range, the diagnostic language is usually based on codes such as F01, F02, F03, and other AL variants, a system that sums up the fault in just a few characters. That logic helps narrow down the problem quickly, because each combination points to a different part of the unit: the safety thermostat, the temperature probes, flame detection, the air transducer, or circuit pressure.
In practical terms, the boiler protects itself before suffering greater damage. That is the good news. The less pleasant part is that the same shutdown can have similar but not identical causes depending on the model, the condition of the installation, and daily use. That is why it is worth looking at the code, checking the pressure gauge, noticing whether there is hot water, verifying whether the heating has dropped suddenly, and not just pressing reset like someone turning off an alarm without looking at the kitchen.
In Sime systems, several technical terms appear again and again. TS usually refers to the safety thermostat, the element that cuts operation if the temperature rises too much. SS identifies the domestic hot water probe, responsible for household hot water, while SM corresponds to the heating probe. Also relevant are the air transducer, which confirms the pressure needed for combustion, and the pressure switch, which monitors the water circuit pressure. Understanding these parts turns a confusing warning into a fairly readable map.
The F codes: the most useful fault table for the user
The F errors are the most widespread in many Sime residential boilers. Their reading is straightforward and, although some are solved with a reset or a simple pressure correction, others require technical intervention. The value of this table lies not only in knowing what each code means, but also in understanding which part of the system is speaking when the boiler shuts down. That saves time, avoids improvised tests, and reduces the risk of handling sensitive components unnecessarily.
In everyday use, the most repeated warnings usually focus on temperature, flame, air, water, and circulation. That is where the machine reveals its real condition. A sensor fault does not behave like a pressure shortage; nor does unstable combustion resemble a tired pump. The following chart summarizes the most common F codes in a clear and practical way.
| Code | Description | Cause | Solution | Severity |
|---|---|---|---|---|
| F01 | Lockout due to overheating | Safety thermostat intervention | Reset with reset; if it repeats, check circulation and pump | Medium |
| F02 | Domestic hot water probe fault | Probe open or short-circuited | Replacement by qualified personnel | Medium |
| F03 | Heating probe fault | Probe open or short-circuited | Replacement by qualified personnel | Medium |
| F04 | Flame not detected | No real flame or the board does not recognize it; there may also be a stray flame | Reset up to 5 times; if it persists, check ignition and ionization | High |
| F05 | Air pressure below threshold | The transducer does not receive the correct value after the fan starts | May disappear on its own; if not, check ventilation and sensor | High |
| F06 | External probe fault | Probe open, badly installed, or short-circuited | Check installation or replace the probe | Medium |
| F07 | Air transducer fault | Transducer open or short-circuited | Repair or replace the component | High |
| F08 | Air pressure anomaly with fan stopped | Inconsistency between air detection and fan without power | Check air detection and fan | High |
| F09 | Sealed or open configuration error | Mounting or wiring problem, often at connector X15 | Check configuration and internal connections | High |
| F10 | Low water pressure | The pressure switch detects less than 0.5 bar | Refill to 1 to 1.2 bar when cold | High |
| F11 | Water circulation failure | Temperature rise greater than 5 °C per second, pump with poor flow or blocked | Check pump and circulation; do not reset until below 45 °C | High |
What the AL codes mean in Sime models
In addition to the F series, several Sime boilers use AL warnings to diagnose broader faults, from circuit pressure to communication with external controls. These codes are especially useful because they usually point to a specific component, configuration, or operating condition, which reduces the search field when the fault is not simply due to lack of water or a startup lockout.
In newer models or in certain families of the brand, this nomenclature covers sensor faults, mains voltage, combustion, ventilation, condensate, and communications. The following table groups the most commonly mentioned AL codes in technical documentation and maintenance guides, with their usual causes and the most sensible indicative response.
| Code | Description | Cause | Solution | Frequency |
|---|---|---|---|---|
| AL02 | Low water pressure in the installation | The circuit is below normal level | Check filling and inspect for leaks | Very common |
| AL03 | High water pressure in the installation | Excessive pressure in the circuit | Drain down to 1 to 1.2 bar | Common |
| AL04 | Domestic hot water probe fault | DHW sensor with reading or connection problem | Check connections and replace the probe | Medium |
| AL05 | Flow probe fault | Defective flow sensor | Check connections and replace if necessary | Medium |
| AL06 | Flame not detected | Electrode, gas, or gas valve out of range | Check electrode, supply, and valve | High |
| AL07 | Safety thermostat intervention | Overtemperature or lack of dissipation | Check sensors, bleed air, and inspect the pump | High |
| AL08 | Flame detection circuit fault | Problem with electrode, ground, or gas | Check detection and gas supply | High |
| AL09 | No water circulation | Pump stopped, blocked, or without power | Check rotor, connections, and pump | High |
| AL10 | Auxiliary sensor fault | Incorrect hydraulic configuration or electrical connection | Check hydraulic parameter and wiring | Medium |
| AL11 | Auxiliary sensor fault | Defective electrical connection | Check wiring | Medium |
| AL12 | Incorrect open or sealed chamber configuration | Combustion parameter incorrectly set | Adjust the value indicated in the electronics | High |
| AL13 | Exhaust sensor intervention | Flue gas probe activated | Replace the flue gas probe | High |
| AL14 | Exhaust sensor fault | Flue gas probe faulty or poorly connected | Replace the probe and check the connection | High |
| AL15 | Fan check wire disconnected | Connection between fan and board interrupted | Check the connection cable | High |
| AL18 | Condensate level fault | Clogging of the siphon or condensate drain | Clean the siphon and check water flow | Medium |
| AL28 | Maximum number of consecutive resets reached | Too many consecutive unlocks or low mains voltage | Check voltage and contact technical support | High |
| AL40 | Incorrect supply frequency | The electrical grid does not provide the expected frequency | Contact the utility provider | Medium |
| AL41 | Repeated flame loss | More than 6 consecutive shutdowns due to flame detection | Check electrode, gas, and mains pressure | High |
| AL42 | Button fault | Defective control panel or faulty button | Check button operation | Low |
| AL43 | OpenTherm communication fault | Problem with the remote control or its wiring | Check the electrical connection of the remote control | Medium |
| AL62 | Need for autocalibration | The electronics require an automatic adjustment | Run the autocalibration procedure | Medium |
| AL72 | Incorrect positioning of the flow probe | The probe is not properly attached to the pipe | Check its position and fastening | Medium |
| AL81 | Combustion lockout during startup | Flue obstruction or air in the gas circuit | Check evacuation and bleed the gas | High |
| AL83 | Abnormal combustion at startup | Flue blockage or combustion problem | Inspect the flue duct | High |
| AL96 | Lockout due to flue outlet obstruction | Evacuation is not clear | Check the flue duct | High |
The faults that most often repeat in daily use
Beyond the specific code, the everyday life of a Sime boiler usually leaves three very recognizable clues: low pressure, air in the circuit, and ignition difficulties. These are different faults, but they overlap easily. A small water leak can lower pressure; a recent bleed can leave trapped air; an unstable flame can end in a lockout that seems electrical but is not. The details matter.
Low pressure is usually the most visible problem. The pressure gauge drops, the heating loses power, and the boiler protects itself. In many domestic installations, the cold range should be around 1 to 1.2 bar. If it falls below 1 bar repeatedly, it is not enough to top it up: you have to think about leaks, dripping valves, a poorly compensated expansion vessel, or recent bleeds that have partially emptied the circuit.
Air in the system, for its part, leaves very domestic signs: radiators that heat only halfway, water noises, tapping sounds, or a feeling that the heating is tired. In these cases, bleeding the emitters can help, but that operation also lowers pressure. That is why the sequence matters: first remove the air, then check the pressure gauge, and only then top up if necessary. An installation with air behaves like a partially blocked artery: it lets water through, but it no longer flows naturally.
Condensate problems also appear frequently in condensing boilers. When the siphon or pipe becomes blocked, the unit loses its ability to properly drain residual water. In winter, the pipe can even freeze. It is not a spectacular fault, but it is very effective at stopping the unit. If the unit is in a cold area and the pipe is accessible, careful thawing may resolve the blockage; if the obstruction is internal, technical inspection is no longer optional.
What the user can check without taking risks
There are simple and sensible steps before calling technical service, but they all have a clear limit. Reading the code, checking the pressure gauge, and reviewing the general condition of the installation are all within the user’s reach. Looking to see whether the boiler tries to start, whether the fan turns, whether there is hot water at a tap, or whether the heating failed suddenly provides valuable information that is often lost when you only look at the number on the display.
Circuit pressure is the most useful check and also the safest. If the pressure gauge is below 1 bar when cold, refilling to about 1 to 1.2 bar is usually the logical measure on models that have a filling valve. It is best to do it calmly, close the valve once the proper range is reached, and not overdo it, because excess pressure can cause the safety valve to discharge water and create a different problem from the original one.
Restarting also has its place, but not as a blind routine. An isolated lockout, especially if linked to a one-off ignition event or an unstable reading, may clear with a reset. Repeating it several times without correcting anything, on the other hand, does not fix the fault; it only masks it. In models where the system limits the number of consecutive resets, that insistence ends up reinforcing the idea that the fault is no longer accidental but recurring.
Noises help more than it seems. A brief whistle may point to air; a sharp knock, to poor circulation; a startup that cuts out immediately, to irregular flame detection. Domestic heating does not speak, but it leaves clear traces. Those who learn to read them avoid unnecessary disassembly and detect sooner when the machine is asking for a proper inspection.
When the warning stops being a minor lockout
There are signs that completely change the tone of the fault. If there is a smell of gas, traces of smoke, electrical trips, codes that keep reappearing, or a sequence of faults that are unrelated to one another, the priority stops being comfort recovery and becomes safety. At that point, it is not advisable to improvise or force the boiler through repeated start attempts.
Any situation in which the unit has to be refilled with water too often also deserves attention. That is usually not normal. A pressure drop once may be explained by bleeding or a one-off intervention; pressure dropping every few days usually points to a leak, a safety valve that does not close properly, or a problem with the expansion vessel. In other words: the circuit is losing balance, even if it seems to keep working from the outside.
The same criterion applies to combustion faults. When the boiler keeps locking out on startup, when the warning affects the flame, or when the codes refer to the flue, ventilation, transducer, or wiring, the user’s margin is small. In those scenarios, reading the code is a guide, not a DIY order. The boiler electronics can tolerate one stumble; what it does not tolerate well is a chain of uncorrected anomalies.
Models and Sime families where these codes appear most often
The Sime brand has worked for years with different families of wall-hung boilers, both atmospheric and sealed or condensing. Names such as Brava Slim, Metropolis, Uniqa Revolution, Murelle HE, Murelle HM, Murelle HT, Edea HM, Vera HE, or Praktica HE appear again and again in manuals, datasheets, and warning lists. The diagnostic pattern changes little between models, but the nomenclature can vary, especially between the F series and the AL series.
In condensing units, for example, warnings related to condensate, evacuation, and combustion carry more weight. In more traditional models, by contrast, lockouts due to temperature, probe, or flame remain more visible. That difference is not minor, because the user is not facing just a number, but a different boiler architecture. A condensate fault does not behave like a domestic hot water probe problem, and an incorrect sealed-chamber configuration has nothing to do with low water pressure.
That is why it is always worth reading the manual for the exact model. Two boilers from the same brand may share part of the error language and yet differ in their internal logic, sensor placement, or reset method. The specific reference avoids interpretation mistakes and reduces the temptation to apply generic solutions that only work halfway.
Correctly reading the error saves time and avoids more expensive breakdowns
Sime boiler error codes are not designed to impress, but to protect. Each warning summarizes a brief conversation between the electronics and a real problem: too much temperature, insufficient pressure, a flame that does not appear, air out of range, or water that does not circulate. Understanding them well makes it possible to act calmly and separate what can be checked at home from what needs expert hands.
The key is not to confuse speed with haste. Looking at the pressure gauge, identifying the code, listening to the startup, and respecting reset limits is a sensible way to care for the unit. When the fault repeats, changes in nature, or affects gas, combustion, or electricity, the room for maneuver ends. In a boiler, that red line matters more than any attempt to get the service back at all costs.
Experience shows that many warnings do not signal a catastrophe, but rather a pending adjustment. But it also teaches that a small ignored sign can turn into a more complex repair if left unresolved. Reading the code, and reading it well, is the difference between a contained fault and an installation that begins to chain problems like dominoes.
Este artículo contiene enlaces de afiliado: si compras a través de ellos, se genera una pequeña comisión sin coste adicional para ti. Más información.
Kitchen plate7 days agoE Error on Balay Series 900 Hob: Causes and Solutions
Dishwasher7 days agoE25 error in Balay dishwasher: causes and solutions
Kitchen plate7 days agoBalay induction hob E error: causes and solutions
Balay6 days agoE05-32 error on a Balay oven: causes and safe solution
- Washing machine6 days ago
Hotpoint washing machine F09 error: what it means and what to do
Balay7 days agoBalay washing machine E18 error: causes and safe fix
Balay7 days agoE21 error in Balay dishwashers: causes and solutions
- Balay5 days ago
E09 error in Balay dishwasher: causes and safe solution
Balay7 days agoE61 error on a Balay washing machine: causes and safe fix
Balay7 days agoError E on a Balay hob: what it means and what to do
Dishwasher5 days agoE15 error on Balay dishwasher: do not tilt it
Dishwasher5 days agoE09 error in Balay dishwashers: causes and safe solution

















