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Sime boiler errors and error codes: complete guide

Table of faults, causes and solutions to understand the most common alerts in Sime boilers without wasting time.

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The screen of a Sime boiler does not show warnings at random: when a code appears, it is pointing to a specific anomaly in temperature, ignition, pressure, ventilation, or water circulation. Reading that message precisely makes it possible to distinguish a one-off lockout from a real fault and avoids unnecessary resets that, in many cases, only delay the diagnosis.

If you have a problem with your boiler, you can use our free error code finder. From there you will be able to find out and solve all errors easily and effectively.

How Sime interprets the most common faults

In Sime’s domestic range, the diagnostic language is usually based on codes such as F01, F02, F03, and other AL variants, a system that sums up the fault in just a few characters. That logic helps narrow down the problem quickly, because each combination points to a different part of the unit: the safety thermostat, the temperature probes, flame detection, the air transducer, or circuit pressure.

In practical terms, the boiler protects itself before suffering greater damage. That is the good news. The less pleasant part is that the same shutdown can have similar but not identical causes depending on the model, the condition of the installation, and daily use. That is why it is worth looking at the code, checking the pressure gauge, noticing whether there is hot water, verifying whether the heating has dropped suddenly, and not just pressing reset like someone turning off an alarm without looking at the kitchen.

In Sime systems, several technical terms appear again and again. TS usually refers to the safety thermostat, the element that cuts operation if the temperature rises too much. SS identifies the domestic hot water probe, responsible for household hot water, while SM corresponds to the heating probe. Also relevant are the air transducer, which confirms the pressure needed for combustion, and the pressure switch, which monitors the water circuit pressure. Understanding these parts turns a confusing warning into a fairly readable map.

The F codes: the most useful fault table for the user

The F errors are the most widespread in many Sime residential boilers. Their reading is straightforward and, although some are solved with a reset or a simple pressure correction, others require technical intervention. The value of this table lies not only in knowing what each code means, but also in understanding which part of the system is speaking when the boiler shuts down. That saves time, avoids improvised tests, and reduces the risk of handling sensitive components unnecessarily.

In everyday use, the most repeated warnings usually focus on temperature, flame, air, water, and circulation. That is where the machine reveals its real condition. A sensor fault does not behave like a pressure shortage; nor does unstable combustion resemble a tired pump. The following chart summarizes the most common F codes in a clear and practical way.

CodeDescriptionCauseSolutionSeverity
F01Lockout due to overheatingSafety thermostat interventionReset with reset; if it repeats, check circulation and pumpMedium
F02Domestic hot water probe faultProbe open or short-circuitedReplacement by qualified personnelMedium
F03Heating probe faultProbe open or short-circuitedReplacement by qualified personnelMedium
F04Flame not detectedNo real flame or the board does not recognize it; there may also be a stray flameReset up to 5 times; if it persists, check ignition and ionizationHigh
F05Air pressure below thresholdThe transducer does not receive the correct value after the fan startsMay disappear on its own; if not, check ventilation and sensorHigh
F06External probe faultProbe open, badly installed, or short-circuitedCheck installation or replace the probeMedium
F07Air transducer faultTransducer open or short-circuitedRepair or replace the componentHigh
F08Air pressure anomaly with fan stoppedInconsistency between air detection and fan without powerCheck air detection and fanHigh
F09Sealed or open configuration errorMounting or wiring problem, often at connector X15Check configuration and internal connectionsHigh
F10Low water pressureThe pressure switch detects less than 0.5 barRefill to 1 to 1.2 bar when coldHigh
F11Water circulation failureTemperature rise greater than 5 °C per second, pump with poor flow or blockedCheck pump and circulation; do not reset until below 45 °CHigh

What the AL codes mean in Sime models

In addition to the F series, several Sime boilers use AL warnings to diagnose broader faults, from circuit pressure to communication with external controls. These codes are especially useful because they usually point to a specific component, configuration, or operating condition, which reduces the search field when the fault is not simply due to lack of water or a startup lockout.

In newer models or in certain families of the brand, this nomenclature covers sensor faults, mains voltage, combustion, ventilation, condensate, and communications. The following table groups the most commonly mentioned AL codes in technical documentation and maintenance guides, with their usual causes and the most sensible indicative response.

CodeDescriptionCauseSolutionFrequency
AL02Low water pressure in the installationThe circuit is below normal levelCheck filling and inspect for leaksVery common
AL03High water pressure in the installationExcessive pressure in the circuitDrain down to 1 to 1.2 barCommon
AL04Domestic hot water probe faultDHW sensor with reading or connection problemCheck connections and replace the probeMedium
AL05Flow probe faultDefective flow sensorCheck connections and replace if necessaryMedium
AL06Flame not detectedElectrode, gas, or gas valve out of rangeCheck electrode, supply, and valveHigh
AL07Safety thermostat interventionOvertemperature or lack of dissipationCheck sensors, bleed air, and inspect the pumpHigh
AL08Flame detection circuit faultProblem with electrode, ground, or gasCheck detection and gas supplyHigh
AL09No water circulationPump stopped, blocked, or without powerCheck rotor, connections, and pumpHigh
AL10Auxiliary sensor faultIncorrect hydraulic configuration or electrical connectionCheck hydraulic parameter and wiringMedium
AL11Auxiliary sensor faultDefective electrical connectionCheck wiringMedium
AL12Incorrect open or sealed chamber configurationCombustion parameter incorrectly setAdjust the value indicated in the electronicsHigh
AL13Exhaust sensor interventionFlue gas probe activatedReplace the flue gas probeHigh
AL14Exhaust sensor faultFlue gas probe faulty or poorly connectedReplace the probe and check the connectionHigh
AL15Fan check wire disconnectedConnection between fan and board interruptedCheck the connection cableHigh
AL18Condensate level faultClogging of the siphon or condensate drainClean the siphon and check water flowMedium
AL28Maximum number of consecutive resets reachedToo many consecutive unlocks or low mains voltageCheck voltage and contact technical supportHigh
AL40Incorrect supply frequencyThe electrical grid does not provide the expected frequencyContact the utility providerMedium
AL41Repeated flame lossMore than 6 consecutive shutdowns due to flame detectionCheck electrode, gas, and mains pressureHigh
AL42Button faultDefective control panel or faulty buttonCheck button operationLow
AL43OpenTherm communication faultProblem with the remote control or its wiringCheck the electrical connection of the remote controlMedium
AL62Need for autocalibrationThe electronics require an automatic adjustmentRun the autocalibration procedureMedium
AL72Incorrect positioning of the flow probeThe probe is not properly attached to the pipeCheck its position and fasteningMedium
AL81Combustion lockout during startupFlue obstruction or air in the gas circuitCheck evacuation and bleed the gasHigh
AL83Abnormal combustion at startupFlue blockage or combustion problemInspect the flue ductHigh
AL96Lockout due to flue outlet obstructionEvacuation is not clearCheck the flue ductHigh

The faults that most often repeat in daily use

Beyond the specific code, the everyday life of a Sime boiler usually leaves three very recognizable clues: low pressure, air in the circuit, and ignition difficulties. These are different faults, but they overlap easily. A small water leak can lower pressure; a recent bleed can leave trapped air; an unstable flame can end in a lockout that seems electrical but is not. The details matter.

Low pressure is usually the most visible problem. The pressure gauge drops, the heating loses power, and the boiler protects itself. In many domestic installations, the cold range should be around 1 to 1.2 bar. If it falls below 1 bar repeatedly, it is not enough to top it up: you have to think about leaks, dripping valves, a poorly compensated expansion vessel, or recent bleeds that have partially emptied the circuit.

Air in the system, for its part, leaves very domestic signs: radiators that heat only halfway, water noises, tapping sounds, or a feeling that the heating is tired. In these cases, bleeding the emitters can help, but that operation also lowers pressure. That is why the sequence matters: first remove the air, then check the pressure gauge, and only then top up if necessary. An installation with air behaves like a partially blocked artery: it lets water through, but it no longer flows naturally.

Condensate problems also appear frequently in condensing boilers. When the siphon or pipe becomes blocked, the unit loses its ability to properly drain residual water. In winter, the pipe can even freeze. It is not a spectacular fault, but it is very effective at stopping the unit. If the unit is in a cold area and the pipe is accessible, careful thawing may resolve the blockage; if the obstruction is internal, technical inspection is no longer optional.

What the user can check without taking risks

There are simple and sensible steps before calling technical service, but they all have a clear limit. Reading the code, checking the pressure gauge, and reviewing the general condition of the installation are all within the user’s reach. Looking to see whether the boiler tries to start, whether the fan turns, whether there is hot water at a tap, or whether the heating failed suddenly provides valuable information that is often lost when you only look at the number on the display.

Circuit pressure is the most useful check and also the safest. If the pressure gauge is below 1 bar when cold, refilling to about 1 to 1.2 bar is usually the logical measure on models that have a filling valve. It is best to do it calmly, close the valve once the proper range is reached, and not overdo it, because excess pressure can cause the safety valve to discharge water and create a different problem from the original one.

Restarting also has its place, but not as a blind routine. An isolated lockout, especially if linked to a one-off ignition event or an unstable reading, may clear with a reset. Repeating it several times without correcting anything, on the other hand, does not fix the fault; it only masks it. In models where the system limits the number of consecutive resets, that insistence ends up reinforcing the idea that the fault is no longer accidental but recurring.

Noises help more than it seems. A brief whistle may point to air; a sharp knock, to poor circulation; a startup that cuts out immediately, to irregular flame detection. Domestic heating does not speak, but it leaves clear traces. Those who learn to read them avoid unnecessary disassembly and detect sooner when the machine is asking for a proper inspection.

When the warning stops being a minor lockout

There are signs that completely change the tone of the fault. If there is a smell of gas, traces of smoke, electrical trips, codes that keep reappearing, or a sequence of faults that are unrelated to one another, the priority stops being comfort recovery and becomes safety. At that point, it is not advisable to improvise or force the boiler through repeated start attempts.

Any situation in which the unit has to be refilled with water too often also deserves attention. That is usually not normal. A pressure drop once may be explained by bleeding or a one-off intervention; pressure dropping every few days usually points to a leak, a safety valve that does not close properly, or a problem with the expansion vessel. In other words: the circuit is losing balance, even if it seems to keep working from the outside.

The same criterion applies to combustion faults. When the boiler keeps locking out on startup, when the warning affects the flame, or when the codes refer to the flue, ventilation, transducer, or wiring, the user’s margin is small. In those scenarios, reading the code is a guide, not a DIY order. The boiler electronics can tolerate one stumble; what it does not tolerate well is a chain of uncorrected anomalies.

Models and Sime families where these codes appear most often

The Sime brand has worked for years with different families of wall-hung boilers, both atmospheric and sealed or condensing. Names such as Brava Slim, Metropolis, Uniqa Revolution, Murelle HE, Murelle HM, Murelle HT, Edea HM, Vera HE, or Praktica HE appear again and again in manuals, datasheets, and warning lists. The diagnostic pattern changes little between models, but the nomenclature can vary, especially between the F series and the AL series.

In condensing units, for example, warnings related to condensate, evacuation, and combustion carry more weight. In more traditional models, by contrast, lockouts due to temperature, probe, or flame remain more visible. That difference is not minor, because the user is not facing just a number, but a different boiler architecture. A condensate fault does not behave like a domestic hot water probe problem, and an incorrect sealed-chamber configuration has nothing to do with low water pressure.

That is why it is always worth reading the manual for the exact model. Two boilers from the same brand may share part of the error language and yet differ in their internal logic, sensor placement, or reset method. The specific reference avoids interpretation mistakes and reduces the temptation to apply generic solutions that only work halfway.

Correctly reading the error saves time and avoids more expensive breakdowns

Sime boiler error codes are not designed to impress, but to protect. Each warning summarizes a brief conversation between the electronics and a real problem: too much temperature, insufficient pressure, a flame that does not appear, air out of range, or water that does not circulate. Understanding them well makes it possible to act calmly and separate what can be checked at home from what needs expert hands.

The key is not to confuse speed with haste. Looking at the pressure gauge, identifying the code, listening to the startup, and respecting reset limits is a sensible way to care for the unit. When the fault repeats, changes in nature, or affects gas, combustion, or electricity, the room for maneuver ends. In a boiler, that red line matters more than any attempt to get the service back at all costs.

Experience shows that many warnings do not signal a catastrophe, but rather a pending adjustment. But it also teaches that a small ignored sign can turn into a more complex repair if left unresolved. Reading the code, and reading it well, is the difference between a contained fault and an installation that begins to chain problems like dominoes.

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