Error E24 in Electrolux washing machine

Error E24 in Electrolux washing machine

How to eliminate Error E24 in an Electrolux washing machine? Error E24 indicates a fault related to the drain pump circuit, typically a problem with the pump itself or the TRIAC that controls the pump on the electronic board.

Description

Error E24 usually means there is a violation of the integrity of the pump circuit—either a mechanical fault in the drain/emptying pump, a wiring/connection problem, or a failure of the TRIAC (the semiconductor on the control board that switches the pump on and off).

Possible causes

• Blocked or jammed drain pump (debris, lint, coins).
• Damaged pump impeller or motor failure.
• Loose, corroded or broken pump wiring/connectors.
• Defective TRIAC or other fault on the electronic control board.
• Intermittent electrical issues or short circuits in the pump circuit.

Solutions and step-by-step checks

1. Safety first: Disconnect the machine from the power supply before any inspection or repair.
2. Check the drain pump: Access the pump, remove any debris, inspect the impeller for damage and verify the pump turns freely.
3. Verify connections: Inspect wiring and connectors between the pump and the control board for loose pins, burns or corrosion. Re-seat connectors securely.
4. Test the pump electrically: If you have a multimeter, check the pump motor for continuity. Replace the pump if the motor is open or shows abnormal readings.
5. Inspect the TRIAC and control board: Look for visible damage (burn marks, cracked components). Testing or replacing the TRIAC usually requires electronic diagnostic skills—if you are not experienced, skip to professional help.
6. Replace faulty parts: Replace the pump or the electronic board/TRIAC as required. Use original or compatible replacement parts.
7. Reset and test: Reconnect power and run a drain or rinse cycle to confirm the error is cleared.

More tips

If you cannot solve the problem yourself or you are uncomfortable performing electrical or electronic checks, contact Electrolux technical service or a qualified appliance specialist. They can diagnose the fault more effectively and carry out safe repairs. If you have any questions about parts or repair steps, a professional can advise the correct procedures.

Note about Electrolux dryers

The same E24 code can appear on some Electrolux dryers and usually points to the emptying/drain pump or its TRIAC on the control board. The checks and remedies are similar (inspect pump and connections, test or replace TRIAC), but always follow the specific dryer service instructions and safety precautions.