Error E11 in Electrolux washing machine

Error E11 in Electrolux washing machine

Error: E11

Description: Water is not supplied to the drum/tank during program execution. The amount of water did not reach the required level within the allotted time — in short, a water supply/filling problem.

Possible causes

• Closed or poorly opened water tap, kinked or blocked inlet hose.
• Low water pressure or no water in the supply pipes.
• Clogged inlet filter/strainer or obstruction in the inlet system.
• Faulty water inlet solenoid valve (coil) or its electrical supply.
• Faulty triac or other component on the control board that drives the inlet valve.
• Faulty flowmeter/level sensor or pressure switch (if fitted).
• Incorrect drain hose position causing siphoning or backflow (check height per manual).
• Damaged wiring or connector to the inlet valve or sensors.

Step-by-step checks and solutions

1. Basic external checks

• Verify the water tap is fully open and there is water supply to the house.
• Inspect the inlet hose for kinks, bends or damage; ensure it is properly connected.
• Check inlet hose connections for leaks and that the hose is not frozen in cold weather.
• Ensure the drain hose is positioned according to the manufacturer’s specifications to avoid siphoning/backflow.

2. Clean filters and remove obstructions

• Turn off water and disconnect the inlet hose. Clean the small inlet filter/strainer at the valve and any mesh inside the hose connection.
• Remove any debris or mineral buildup in the inlet path that could restrict flow.

3. Inspect and test the inlet valve (solenoid)

• Locate the water inlet valve and check electrical connectors for corrosion or loose contacts.
• Measure the coil resistance of the inlet valve. Typical reference: approximately 3.75 kΩ. If the coil is open or far from this value, replace the valve.
• If the valve clicks but does not pass water, it may be mechanically clogged or failing and should be replaced.

4. Check control electronics (triac and wiring)

• If the inlet valve is good but does not receive voltage when filling should occur, check the control board output (triac/transistor) that drives the valve.
• Inspect wiring and connectors between the control board and the valve for continuity and damage.
• Faulty triacs or board components require repair or replacement of the control module.

5. Verify sensors and flow measurement

• If the machine has a flowmeter, pressure switch or water level sensor, verify they are functioning and correctly connected.
• A defective flowmeter or level sensor can falsely report no water, triggering E11.

6. Final actions

• After cleaning, testing and any replacements, run a short filling program to confirm water enters and the error clears.
• If intermittent, monitor water pressure during a cycle — weak supply can cause recurring E11.

When to contact technical service

If you cannot locate or fix the fault after the checks above, contact Electrolux technical service or a qualified technician. Do not attempt high-voltage or complex electronic repairs without proper training. Always disconnect power and turn off the water supply before inspecting internal components.

Other error codes in Electrolux washing machine

For additional faults and codes, consult the appliance manual or the manufacturer’s support resources.